Scientific Specialist

Key Accountabilities:
Accountability Supporting Activities
Specialized Knowledge
· Demonstrate sufficient understanding of department’s service offerings in
order to:
. Ensure that discussions with client are informed, appropriate, and
consistent with MedCom’s service offerings
. Contribute to client solutions
· Be familiar with and comply with all departmental procedures related to
project delivery and tracking, promote adoption of these procedures by
others, and recommend appropriate enhancements for efficiency
· Develop and maintain in-depth knowledge of client products and therapy
areas on assigned accounts
· Develop and maintain in-depth knowledge of relevant industry guidelines
(eg, Good Publications Practice), apply these to assigned projects and
promote adherence by others
· Identify technical or process issues that are relevant to project delivery, and
initiate, or work with other team members to initiate, appropriate actions
· Creatively and proactively apply specialist knowledge when working as part
of a proposal and pitch development team
Project Execution
and Success
· Undertake writing and editing to develop high-quality scientific content
· Prioritize own work and manage project schedule to meet delivery deadlines
· Be familiar with and work within project scope (specification and budget
hours) and objectives. Monitor project progress, scope changes, and own
hours sufficient to flag changes in scope to project lead, and proceed
accordingly
· Interpret scientific data accurately and appropriately
· Maintain familiarity with client objectives and messages and produce output
consistent with these
· Undertake necessary research on topics relevant to assigned projects and
maintain familiarity with available information sources
· Liaise with all opinion leaders/authors or other external parties in such a way
as to foster strong and positive relationships and to ensure project success
· Identify issues that may affect project delivery and take independent action
or liaise effectively with Manager and other team members, as appropriate,
to resolve project issues
· Follow up on all assigned actions and proactively communicate status
· Maintain familiarity with and adhere to departmental SOPs (those related to
quality control and all others)
· Seek opportunities to maximize project efficiency and make
recommendations or take actions as appropriate
· Provide guidance to other team members on technical or process issues as
necessary
· Provide mentorship and coaching of other team members, as directed
· Communicate effectively and sensitively with team members across all
functions
· Participate in team discussions and meetings and contribute actively
· Proactively use knowledge and experience to for the benefit of project
delivery and business success
· Effectively and comprehensively brief other team members or freelance
contributors, as directed
· Participate effectively, as directed, in peer review of others’ work (in-house
team members or freelance contributors)
· Use project experience to participate, as directed, in the development of
accurate budgets
Client Management
· Proactively assess project needs and work to identify how these can be best
met, to the benefit of client satisfaction and project profitability
· Identify complex technical and process issues and work with internal cross functional
teams, client, and/or external bodies to resolve them
· Be alert to opportunities to develop follow-on business

Actively communicate and manage changes in project scope
· Maintain high level of client satisfaction with all interactions and deliverables
· Undertake discussions with client so as to actively manage timelines and
expectations, maintaining client satisfaction throughout