Manager, GxP Global Development Training Quality - FSP

Job Summary:

The Manager, GxP Global Development Training Quality collaborates with the Learning Center of Excellence team to ensure business objectives are met through effective learning solutions for quality and compliance; administers, oversees and organizes job specific training programs for customer groups. The Manager, Global Development Training Quality will work with the Director, Global Development Training Quality (AD GDTQ), to analyze and evaluate overall effectiveness of training outcomes and use LMS data and feedback to strengthen associate training and compliance to training. 

Job Responsibilities:

• Understand the business and associated roles within Global Development. Understand the business needs and challenges of Global Development and with AD GDTQ, determine strategy for meeting needs via system or process or quality/compliance training.
• Leverage knowledge of business and customers in order to identify SMEs and potential departmental trainers for regulatory, quality or compliance training (e.g., SOP, ICH GCP).
• Consult with Learning Management System Administrator to report ongoing issues that impact quality, compliance, and effectiveness for the organization and/or customer groups.
• Partner with training colleagues and align on common objectives regarding learning and development (e.g., RIM Training team, L&OD).
• Provide guidance to customer groups, ensuring compliance in training requirements and documentation (e.g., JD and CV collection, completion of required forms for curriculum and role management).
• With AD GDT, establishes method for curriculum creation and oversight and ensure management input at designated timepoints.
• Working with management and AD GDT, establish role based curriculum or training matrices.
• Participate in cross-functional continuous improvement projects related to quality and compliance to ensure learner’s needs are ultimately met with appropriate training aligned with project outcomes.
• Occasionally conduct training or learning sessions as well as plan and facilitate large and small sessions related to quality/compliance learning.
• Evaluate effectiveness of the quality of training through formal and informal methods; collect and report on data gathered to inform program development and maintain relevance to job skills.
• Track trends and monitor training compliance; prepare routine progress reports on job specific training programs for management.
• Implement plan for improving compliance across supported stakeholder groups.

Job Requirements:

• Ideally 3+ years Clinical, Pharmaceutical or Medical Device experience with understanding of GxP guidelines; or 5+ years working in a customer facing role, ideally providing services to the Pharma/Medical Device industry.
• Experience working within an LMS
• Ability to analyze large amounts of data
• Experience in shaping and managing multiple projects at the same time and being able to prioritize urgent needs
• Clear communication skills
• May require up to 25% travel

Education:

• Bachelors degree or equivalent

EEO Disclaimer

Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the United States includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.